The Quality Journey

Released on by Littleton C. MacDorman
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  • The Quality Journey Book Detail

  • Author : Littleton C. MacDorman
  • Release Date : 1995
  • Publisher : Transportation Research Board
  • Genre : Local transit
  • Pages : 84
  • ISBN 13 : 9780309057110
  • File Size : 80,80 MB
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The Quality Journey by Littleton C. MacDorman PDF Summary

Book Description: Provides an historical perspective of Total Quality Management (TQM), highlights important events in the private and public sectors, and delineates principles of TQM for the transit industry.

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Provides an historical perspective of Total Quality Management (TQM), highlights important events in the private and public sectors, and delineates principles o