Tales of Knock Your Socks Off Service

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  • Tales of Knock Your Socks Off Service Book Detail

  • Author : Kristin Anderson
  • Release Date : 1998
  • Publisher : Amacom
  • Genre : Business & Economics
  • Pages : 212
  • ISBN 13 : 9780814479711
  • File Size : 11,11 MB

Tales of Knock Your Socks Off Service by Kristin Anderson PDF Summary

Book Description: The 10th book in the "Knock Your Socks Off Service" series tells tales (101 of them) of memorable customer service, customer service heroes, and service providers who have gone "above and beyond" for their customers. With its humor, pragmatic observations, and stories, anyone at any service level will get a kick out this book.

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Tales of Knock Your Socks Off Service

Tales of Knock Your Socks Off Service

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The 10th book in the "Knock Your Socks Off Service" series tells tales (101 of them) of memorable customer service, customer service heroes, and service provide

Managing Knock Your Socks Off Service

Managing Knock Your Socks Off Service

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"Today's customers demand service that isn't just beyond the norm, but makes its mark in their minds and in their hearts. Completely updated with the latest res

Delivering Knock Your Socks Off Service

Delivering Knock Your Socks Off Service

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Written in the same accessible and humorous style that made this book a classic, this title features brand-new chapters on important topics such as understandin

Delivering Knock Your Socks Off Service

Delivering Knock Your Socks Off Service

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Total View : 2195 Views
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Create a service advantage with the help of customer service guru Ron Zemke. In practical, easy-to-follow steps, learn trusted techniques and positive approache