The Boiler Room and Other Telephone Sales Scams

Released on by Robert Joseph Stevenson
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  • The Boiler Room and Other Telephone Sales Scams Book Detail

  • Author : Robert Joseph Stevenson
  • Release Date : 1998
  • Publisher : University of Illinois Press
  • Genre : Telephone selling
  • Pages : 286
  • ISBN 13 : 9780252022654
  • File Size : 57,57 MB
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The Boiler Room and Other Telephone Sales Scams by Robert Joseph Stevenson PDF Summary

Book Description: You'll marvel at Stevenson's insider knowledge of product houses, service shops, and other aspects of a major industry in which both employees and customers are in daily peril - the former of losing their jobs, and the latter of losing their money. In an epilogue, Stevenson discusses ethical issues involved when researchers conduct covert fieldwork in natural settings.

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