The Communication Clinic

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The Communication Clinic: 99 Proven Cures for the Most Common Business Mistakes

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The proven prescription for powerful business communication Sending an email plagued with typos. Rushing through a presentation. Never saying “no.” Under-dr

The Essentials of Business Etiquette: How to Greet, Eat, and Tweet Your Way to Success

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The Definitive Guide to Professional Behavior Whether you’re eating lunch with a client, Skyping with your boss, or meeting a business partner for the first t

The Power of Positive Confrontation

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A stepbystep guide to confronting life's most difficult problems, and people, offers readers effective, proven strategies for assertiveness within the bounds of

New Rules @ Work

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For anyone who's breaking in, moving up, or just trying to make a great professional impression, this essential guide offers real-life anecdotes and advice to h