The Professional Telemarketers Handbook

Released on by Elwyn Coventry
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  • The Professional Telemarketers Handbook Book Detail

  • Author : Elwyn Coventry
  • Release Date : 2018-04-03
  • Publisher : Topsy Publishing
  • Genre : Business & Economics
  • Pages : 72
  • ISBN 13 : 0646986538
  • File Size : 55,55 MB
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The Professional Telemarketers Handbook by Elwyn Coventry PDF Summary

Book Description: The Professional Telemarketers Handbook is an essential asset to anyone building a career in professional telemarketing and client relations. A wrong move in telephone contact can destroy previous work or deter a potential long term customer. Conversely a pleasant and business like tone and manner can increase the goodwill for the client which is being represented. Any individual who traverses the full gambit of modem telemarketing training, theory and practice will acquire skills which are easily transferable to other field as essentially this builds strength in communication which is the basis of most business transactions. Some of the areas covered: - Components of a call - Using your voice - Effective communictaion - Questioning - Listening - Identifying the decision maker - Closing the call - Managing angry customers A good telemarketer is a valuable asset to any organisation and this book aims to fine tune your skill set and keep you ahead of your colleagues and thus more employable.

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The Professional Telemarketers Handbook

The Professional Telemarketers Handbook

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The Professional Telemarketers Handbook is an essential asset to anyone building a career in professional telemarketing and client relations. A wrong move in te

The Telemarketers Handbook

The Telemarketers Handbook

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As a former telemarketer and telemarketing manager, Greg shares some expertise on telemarketing. This book can be used by anyone in business who uses the phone

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Geared toward today's telemarketing professional, this book outlines a ten-step process to increase your sales success.